Our client is seeking a Business Development & Account Manager to grow its client portfolio and develop existing accounts. Alongside winning business, you will oversee the practical details that keep orders progressing, clients informed and commercial agreements on track.

This role combines proactive sales, account management and coordination with suppliers, operational teams and Finance.

On site

Responsibilities:

As a Business Development & Account Manager, your broad responsibilities will include but are not limited to:

• Identify prospective clients and turn relevant opportunities into new business, working towards agreed revenue targets.

• Build relationships with decision-makers, understand their priorities and propose services suited to their needs.

• Develop existing accounts by securing repeat projects and identifying opportunities to introduce additional services.

• Prepare tailored pitches, cost proposals and quotations, negotiating terms through to agreement.

• Involve relevant colleagues in client discussions whenever their expertise can support the sale.

• Attend business events and client meetings to expand your network and generate opportunities.

• Keep CRM records current, providing reliable updates on active opportunities, expected sales and account performance.

• Support less experienced sales colleagues with proposals, negotiations and day-to-day commercial questions.

Managing client orders

• Translate confirmed agreements into clear requirements for suppliers and internal teams.

• Arrange orders through approved suppliers, checking that costs, specifications and delivery dates reflect the client’s agreement.

• Track progress, coordinate the people involved and resolve changes or delays that could affect delivery.

• Develop dependable supplier relationships to support consistent service and efficient problem-solving.

• Ensure colleagues have the information they need on pricing, commitments and client expectations.

Supporting financial follow-through

• Work with Finance to ensure invoices and supporting records accurately reflect confirmed orders and agreed terms.

• Stay informed about payment deadlines and outstanding amounts across your accounts.

• Contact clients to help resolve overdue payments when needed.

• Flag concerns around credit, collection or commercial terms early, particularly where they could affect margins or order fulfilment.

Requirements:

• Previous experience in business development, sales or account management, with a track record of winning business and growing client accounts.

• Confident managing the sales process, from prospecting and preparing proposals to negotiating terms and closing deals.

• Strong relationship-building skills, with the ability to communicate effectively with clients, suppliers and internal teams.

• Commercial awareness and confidence working with quotations, pricing, margins and payment terms.

• Good organisational skills, with the ability to manage multiple accounts, orders and deadlines.

• A proactive approach to resolving problems and following through on commitments.

• Comfortable using CRM systems and Microsoft Office, particularly Excel and PowerPoint.

• Able to work independently while supporting colleagues and sharing sales knowledge.

• Experience coordinating suppliers, orders or service delivery would be an advantage.

• A background in events, exhibitions, branded merchandise or a related service environment would be beneficial.