Senior Payments Manager
Job Description
A long-established and trusted global brokerage firm is seeking a strategic and hands-on Senior Payments Manager to oversee next phase of their operations with prop trading is a focus, within a dynamic Forex and CFD environment. With over 30 years of industry presence, this firm has built a solid reputation for transparency, innovation, and client success, offering a broad range of CFD products including forex, commodities, indices, and more.
Location: Hybrid - Dubai, UAE
Responsibilities:
We are seeking a highly skilled and detail-oriented Senior Payments Manager to lead the end-to-end payments function for a fast-growing global trading fintech company. This role oversees the full payments lifecycle — including pay-ins, pay-outs, refunds, settlements, and chargebacks — while ensuring accuracy, efficiency, and compliance across multi-currency and multi-provider environments.
The successful candidate will bring strong knowledge of international payment networks, reconciliation workflows, and regulatory frameworks. You will manage PSP and banking relationships, optimize operational performance through automation and smart routing, and deliver actionable reporting to support financial control and growth. This is a key operational role driving secure, scalable, and best-in-class payment capabilities.
Requirements:
- 
• 5+ years in payment operations within fintech, online trading, or high-volume e-commerce
• Experience handling global payment flows across multiple providers and currencies
• Strong familiarity with payment orchestration models and PSP aggregation
• Proven track record optimizing routing, negotiation of commercials, and reducing transaction costs
• Demonstrated ability to maintain effective partner and vendor relationships
• Experience working cross-functionally with Finance, Product, Compliance, and Tech teams
Key competencies:
• Analytical & Data-Driven: able to identify issues and performance trends through metrics
• Precision & Accountability: maintains accuracy in fast-paced financial environments
• Solutions-Focused: anticipates challenges and drives continuous improvement
• Resilient: remains focused under pressure and high transaction volumes
• Collaborative Communicator: clear coordination with internal and external stakeholders
• Ethical & Compliant Mindset: ensures safeguard of funds and regulatory adherence
• Commercial Awareness: balances cost control with operational efficiency
• Expertise in global PSPs, payment gateways, orchestration systems, and multi-currency flows (cards, APMs, bank transfer & crypto)
• Strong knowledge of reconciliation processes across PSPs, payment systems, and CRMs
• Advanced Excel skills for payment reporting, validations, and reconciliation logic
• Understanding of AML/CTF, PCI-DSS, PSD2, and data protection requirements
• Familiarity with BI/reporting tools (Power BI, Tableau, Looker, etc.)
What’s in it for you?
Our client offers an exciting, challenging role in a collaborative, dynamic environment. The right person will find many career growth opportunities in their company, whether you want to advance your technical skills or aspire to leadership in the future.
Benefits:
- Base salary visa sponsorship, healthcare insurance.
- Hybrid model after probation.
- Flight tickets back to home country after one year of employment.
- Department
- Risk, Fraud & Payments
- Locations
- Dubai
- Remote status
- Hybrid
 
About Hireroo
We redefine recruitment by focusing on a rich back to basics approach that focuses on genuine relationship building both with our clients and our candidates, offering a truly bespoke service that revolves around that perfect match. With global reach and equipped with profound industry insights and an extensive network, we have now earned the trust of globally recognized iGaming and fintech companies. Standing firmly as the go-to partner for these industry leaders, collaborating on numerous local and global HR projects, we take pride in our role as true lifetime partners for both our clients and candidates.
