Our client, a well-established organization in the gaming industry, is seeking a Game Integrity and Risk Specialist to join their team in Sofia. This role involves handling account security matters, investigating gameplay issues, and ensuring high standards of fairness and compliance across gaming activities.

Our client is a leader in live gaming and digital entertainment. They focus on delivering engaging content through innovation, high production standards, and player-first experiences. With a collaborative internal culture and strong emphasis on team development, this is a great opportunity to join a growing and forward-thinking environment.

Location: On-site - Sofia, Bulgaria

Responsibilities:

As a Game Integrity and Risk Specialist, your broad responsibilities will include but are not limited to:

• Investigate account-related and gameplay integrity concerns in accordance with established procedures.
• Review and respond to reports of suspicious activity, including collusion and potential policy violations.
• Conduct daily analysis to detect and prevent fraudulent behavior.
• Monitor betting patterns and take appropriate actions as outlined in standard
• operating procedures.
• Generate reports and perform research to identify risk factors impacting gameplay.
• Support the integrity of gaming equipment and processes.
• Use data analysis to identify potential risks and support decision-making.
• Maintain consistent quality standards for gameplay and user experience.
• Perform additional duties related to game security and integrity as required.
• Includes regular breaks and occasional on-call responsibilities.
• Shift schedules will be communicated in advance to support work-life balance.
  

Requirements:

• Eligible to work in Bulgaria.
• At least 18 years of age.
• High school diploma or equivalent.
• Familiarity with Microsoft 365 tools.
• Solid understanding of online gaming platforms.
• Experience with live-dealer games is a significant advantage.
• Strong analytical skills with attention to detail.
• Professional communication skills and the ability to work collaboratively.
• High ethical standards and sense of responsibility.
  

What’s in it for you?

Our client offers an exciting, challenging role in a collaborative, dynamic environment. The right person will find many career growth opportunities in their company, whether you want to advance your technical skills or aspire to leadership in the future.

Benefits:

• Access to private health insurance and a Multisport card.
• Flexible shifts with advance notice to support work-life balance.
• On-site recreational areas with entertainment facilities.
• Inclusive and supportive work atmosphere.
• Free coffee, tea, fruit, and access to fully equipped kitchens.
• Uniform provided at no cost.
• Employee referral program with attractive bonuses.