Job Description

The Technical Account Manager role focuses on optimizing revenue through technical expertise and strong client relationships. You'll provide technical support for gaming products, configure back-office setups, and manage game releases. Requires iGaming experience and a basic understanding of technical integrations.

Location: – On-site - Birkirkara

Responsibilities:

Configure new Casinos in the Back Office.

Roll out new game releases.

Manage and maintain Back Office settings for our partners and games.

Perform game testing.

Assist customers with technical issues, primarily related to integration (API) and casino setups.

Collaborate with Product Teams (PO, Dev, QA).

Work closely with the Integrations team to facilitate smooth client onboardings.

Collaborate with Account Managers and Sales Managers to understand commercial values and impacts.

Requirements:

Effective communication with various stakeholders, both internally and externally.
Quick thinking, strong troubleshooting, and problem-solving skills.
Fluent verbal and written English.
Previous working experience within iGaming.
Basic understanding of APIs.
Familiarity with Google Chrome Dev Mode/Tools.
Familiarity with Excel.

What’s in it for you?

Our client offers an exciting, challenging role in a collaborative, dynamic environment. The right person will find many career growth opportunities in their company, whether you want to advance your technical skills or aspire to leadership in the future.

Benefits:

Modern office with amenities.
State-of-the-art Live Casino Studio.
Fast-growing iGaming products.
Medical Health Insurance
Wellness benefit contribution upon passing probation.
Free fruit, drinks and coffee.
Beer Fridays.
Company events.

About Hireroo

We redefine recruitment, by focusing on a rich back to basics approach that focuses on genuine relationship building both with our clients and our candidates, offering a truley bespoke service that revolves around that perfect match. With global reach and equipped with profound industry insights and an extensive network, we have now earned the trust of globally recognized iGaming and fin-tech companies. Standing firmly as the go-to partner for these industry leaders, collaborating on numerous local and global HR projects we take pride in our role as true lifetime partners for both our clients and candidates.

Technical Account Manager