A long-established and trusted global brokerage firm is seeking a strategic and hands-on Trading Operations Manager to oversee all trading-related operations within a dynamic Forex and CFD environment. With over 30 years of industry presence, this firm has built a solid reputation for transparency, innovation, and client success, offering a broad range of CFD products including forex, commodities, indices, and more.

Location: Hybrid – Dubai, UAE

Responsibilities:

As a Trading Operations Manager, this role requires a deep understanding of trading platforms, market mechanics, and client servicing. You’ll play a key role in optimizing processes, ensuring risk and regulatory alignment, and supporting business growth across regions.

Operational Oversight

• Oversee daily trading platform operations (e.g., MT4/MT5), ensuring uptime, performance, and accuracy.
• Coordinate with IT, risk, and support teams to maintain operational integrity and promptly resolve platform issues.
• Monitor key trading metrics such as execution quality, latency, slippage, and system stability.

Platform & Product Management

• Collaborate with liquidity providers, platform vendors, and internal tech teams to enhance product offerings and trading tools.
• Support the onboarding of new instruments and platform features.
• Execute the operational side of trading campaigns, new launches, and localized product updates.

Risk & Compliance

• Ensure all processes align with regulatory, legal, and internal compliance standards.
• Implement controls to manage operational risks around order routing, execution, and pricing.
• Serve as the operational lead for audits, inspections, and compliance-related matters.

Data & Performance Insights

• Analyze trading data to identify inefficiencies and optimize processes.
• Collaborate with analytics, retention, and marketing teams to generate insights for trading behavior and campaign impact.

Team & Cross-Functional Collaboration

• Lead and mentor a small team of trading operations staff, fostering a high-performance, client-centric culture.
• Work closely with departments such as Sales, Marketing, Customer Support, Risk, and IT to ensure smooth delivery of trading services.

Requirements:

Must-Have

• 4–6 years of experience in trading operations, middle office, or platform management within the FX/CFD industry.
• Solid understanding of MT4/MT5 platforms and experience with copy trading systems or similar tools.
• Strong knowledge of the trade lifecycle, execution workflows, and post-trade operations.
• Analytical mindset with comfort interpreting trading performance and user behavior data.
• Experience working in a global or multi-regional team environment.

Nice-to-Have

• Previous leadership or mentoring experience.
• Familiarity with CRMs, risk systems, and ticketing tools (e.g., JIRA, Zendesk).

Education & Certifications

• Bachelor’s degree in Finance, Economics, Business, or a related discipline.
• Professional certifications such as IMC, CFA, or ACI are a plus.
  
• Fluent in English; additional language skills are an advantage.

What’s in it for you?

Our client offers an exciting, challenging role in a collaborative, dynamic environment. The right person will find many career growth opportunities in their company, whether you want to advance your technical skills or aspire to leadership in the future.